OUR GUARANTEE: Every product offered for sale by Tuff Car Parts is 100% authentic and genuine, and you can rest assured that all product is sourced either directly from the manufacturer, or from approved manufacturer agents. We are able to provide full proof that the products on our website are indeed authentic and genuine and are sourced directly. Further qualification is available via many of the manufacturer web sites listing our reseller status.
Any customer who has even the slightest doubt about the authenticity of products on any website including ours is encouraged to send an e-mail directly to the manufacturer of said product for verification. We encourage people to do this because we know our product is authentic, that honesty always prevails.
It’s a sad fact that some websites promote inauthentic product, some knowingly and others that may not even realize the product they are representing are reproductions or the like, as they are not purchasing directly from the manufacturer or manufacturer’s representative. So please be safe on the internet, trust your instincts and ask questions.
WARRANTY: Tuff Car Parts is committed to giving our customers the best buying experience available online when purchasing automotive parts. This includes us proudly supporting all products we sell with our own 12 month warranty. If a part fails and is covered by a manufacturer’s warranty Tuff Car Parts will gladly follow up all warranty claims on your behalf, meaning you can get a replacement as soon as possible without the headache of dealing with warranty departments yourself.We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information. We do not store credit card information, we securely submit credit card information to our bank for processing.